What satisfied customers have to say #2: Techtrader trusts us with its imports

Now it's Techtrader's turn to share its customer testimonial with you!

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Our customers say it best!

Mr Lacomblez, the manager of Techtrader, was on hand to talk about his satisfaction! ‘Techtrader was set up in 2016. It specialises in trading in second-hand medical equipment, with a basic humanitarian mission, with some of the medical equipment being redistributed to developing countries. ’ 

- How long have you been importing from the UK?

‘ Since the creation of our company, i.e. since March 2016. ’

- Have you encountered any particular challenges related to the implementation of Brexit?

’ Yes, we have encountered some difficulties. The Brexit imposed a total reorganisation of our imports: no customs formalities were required before the Brexit was implemented, and we had to learn to manage the complexities associated with customs formalities, which was a huge challenge for us.. ."

- What were your selection criteria when choosing a customs declarant?

‘We needed a customs declarant who could demonstrate flexibility, but also responsiveness, because our imports are often done ‘at the last minute’ for reasons linked to our business. "

- How did you hear about our company?

‘We discovered your company on the Google search engine.’

- What specific features of our services were decisive for you? 

" What I appreciated at Bims, and continue to appreciate, is the responsiveness of the company's employees. I frequently need last-minute customs clearance, and so far BIMS has always responded favourably to my requests, even when I submit commercial invoices just a few hours before customs clearance. In addition, whenever I call a BIMS employee, I am always greeted with kindness and goodwill, which is very much appreciated, especially in these difficult times. ‘

A big thank you to our customer, Mr Lacomblez, for his testimonial and his kind feedback!

 

And you can rely on our team to simplify your import customs formalities. 

Our expertise? Managing and issuing your customs formalities. Thanks to our know-how and our presence in the ports of Boulogne-sur-Mer, Calais and Dunkirk, we can offer our customers tailor-made solutions to speed up import/export procedures and optimise their supply chain. Although our team is modest in size, it stands out for its efficiency! We provide personalised follow-up for each case, guaranteeing support, advice and satisfaction.

How about working together? Contact us today!

03 21 10 25 91

commis@bims-sas.com


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